Terms and conditions

Formation of a contractual relationship

The accommodation contract is established by the accommodation provider’s confirmation of the reservation. From this moment on, the terms and conditions are binding.
The accommodation provider may reserve the right not to conclude the contract without giving a reason until the reservation is confirmed.

Prices and payments

The prices of services are set out in the price list or in the reservation confirmation.
The accommodation provider reserves the right to change the prices and conditions until the contract is concluded.
Payment for accommodation is usually required in advance, or as agreed.

Cancellation of stay and cancellation conditions

The guest has the right to cancel the reservation, the cancellation conditions (amount of fees, dates) are listed below.
In exceptional cases (e.g. death in the family, hospitalization) cancellation fees may be waived upon presentation of relevant documents.

Time before arrival	Cancellation fee amount
Time before arrival More than 21 days	Cancellation fee amount 0% (no fee)
Time before arrival 20–14 days	Cancellation fee amount 25–30% of the price of the stay
Time before arrival 13–7 days	Cancellation fee amount 35–50% of the price of the stay
Time before arrival 6–2 days	Cancellation fee amount 50–75% of the price of the stay
Time before arrival 1 day or less / no-show	Cancellation fee amount 100% of the price of the stay

House rules

Noise

During quiet hours (from 10:00 PM to 6:00 AM), it is prohibited to carry out activities that may excessively disturb other residents, such as playing loud music, using noisy appliances, construction work or loud communication in the outdoor area of the villa.

Smoking

Smoking is prohibited in all areas of the villa.
If smoking is permitted in certain designated areas, these areas must be clearly marked (outdoor areas only).

Visits

Visitors are allowed, but their number and length must not disturb others, especially at night.
Guests must be familiar with the house rules and are obliged to follow them. The guest is always responsible for the behavior of visitors.
Visitors are not allowed to bring any animals into the house without the prior consent of the owner.

Waste sorting

All residents are required to sort waste according to current regulations and take it out to specific containers behind the house (trash cans).
Waste must not be left in front of the house, in public areas, it is necessary to ensure cleanliness around the trash cans.

Pets

Guest rights and obligations

The guest is obliged to observe the rules of social coexistence, night peace, order and cleanliness in the building and its surroundings.
The guest may not move equipment, carry out repairs or interventions in installations without the consent of the accommodation provider.
Violation of the conditions may lead to immediate termination of the stay without the right to a refund of the amount paid.

Rights and obligations of the accommodation provider

The accommodation provider is obliged to provide services in the agreed scope and quality.
If necessary, he may offer alternative accommodation of the same quality, if this is acceptable to the guest.
The accommodation provider may invoice the services at any time or request ongoing payments.

Other provisions

The accommodation contract can only be changed in writing, the other party is not obliged to accept the change.
The guest may not transfer the accommodation to a third party without the consent of the accommodation provider.
The guest’s personal data is used only for the purposes of the contractual relationship.